Lead Business Analyst-Automation/ RPA

Leadership and Team Development:

Provide visionary leadership and guidance to a small to medium team of automation developers,ensuring their alignment with business objectives, fostering a collaborative and high-performance work environment, and nurturing their professional growth and development.

This includes strategising and planning for the expansion of the team over time to meet the evolving needs of the Industrial Automation Division, aligning with the strategic direction of the organisation.

Automation Strategy:

Collaborate with cross-functional teams to develop and execute a comprehensive automation strategy that aligns with the organisation's broader objectives.

This involves identifying and capitalising on opportunities for process automation and efficiency improvements across various insurance domains, ensuring strategic alignment and impactful change within the automation domain.

Requirements Gathering and Process Analysis:

Work closely with business units to deeply understand their needs, gather requirements, and define automation project scopes.

This includes gathering and documenting detailed business requirements in relation to automation for insurance processes, such as products, claims, underwriting, and policy administration. Additionally, conduct in-depth analysis of existing insurance business processes, identify bottlenecks, and recommend process improvements toenhance efficiency and reduce costs.

Analyse insurance data to identify trends, anomalies, and opportunities for operational improvements and risk mitigation.

Solution Assessment & Business Case Development:

Assess the feasibility of automation projects, considering technical, financial, and operational aspects.

Collaborate with automation developers to design automation solutions, including selecting the appropriate tools and technologies to achieve automation goals.

Create compelling business cases and ROI assessments for automation projects to secure stakeholder buy-in, aligning with the organisation's strategic direction and operational effectiveness.

Process Automation and Project Management:

Collaborate with IT and development teams to design and implement automation solutions, utilising suitable tools and technologies.

Utilise data analysis to assess the effectiveness of automation solutions and make data-driven recommendations for improvements.

Ensure that automation solutions comply with relevant industry regulations and internal standards.

Oversee the end-to-end delivery of automation projects, including planning, execution, testing, and deployment, positioning the organisation for sustained growth and resilience in a dynamic market landscape.

Documentation & Communication:

Develop and deliver training materials for end-users and create comprehensive documentation for automated processes.

Effectively communicate the benefits, progress, and results of automation initiatives to stakeholders at all levels, ensuring strategic partnerships and driving impactful change both internally and externally.