Virtual Assitant

Job Posting — Customer Support Specialist (Remote)

We are looking for an organized, attentive person to join our team as a Customer Support Specialist. This role is focused on guidance and customer service — this is not a sales position.

Contract type: Remote / work from home

Your Responsibilities

Schedule customer appointments and manage the calendar
Guide customers throughout their journey and answer their questions
Handle registrations and ensure every file is complete
Provide attentive, personalized follow-up for each customer
Communicate with courtesy, patience, and professionalism

What We're Looking For

Prior experience in customer relations / customer support (required)
Excellent verbal and written communication
Fluent Moroccan Arabic (Darija) is a strongly valued asset, particularly to support our customers in Morocco
Good in English
Strong organizational skills and attention to detail when managing files
Reliable and self-sufficient in a remote work environment
Good internet connection and equipment suited to remote work (computer, headset, etc.)

Why Join Us?

100% remote, flexible work
A supportive environment focused on guidance, not sales pressure
Opportunity to build solid expertise in customer relations

Rémunération : 75,00DH à 100,00DH par heure

Lieu du poste : Télétravail